PHP & IOP Programs

Q: What's the difference between IOP and PHP?

PHP typically requires 5-6 hours per day, 5 days a week, while IOP is 3-4 hours per day, 3-5 days a week. PHP is more intensive and often a step-down from hospitalization.

Q: How long do the programs last?

Program length varies by individual needs. PHP typically lasts 2-4 weeks, while IOP can range from 4-12 weeks. Your treatment team will recommend the appropriate duration.

Q: Can I work while in IOP/PHP?

IOP programs often offer morning or evening sessions to accommodate work schedules. PHP typically requires a temporary leave from work due to the daily time commitment.

Q: What conditions do you treat?

We treat depression, anxiety, bipolar disorder, trauma/PTSD, and other mental health conditions. Each program is tailored to meet individual needs.

Q: Does insurance cover IOP and PHP programs?

Yes — most major insurance plans cover intensive outpatient (IOP) and partial hospitalization (PHP) care. Our PHP/IOP coordinator confirms your coverage during the confidential assessment, before any commitment.

Question 1

What if my insurance doesn't cover a service?

Answer

Any amount not covered by your insurance is the responsibility of the patient. We'll inform you of your estimated costs before your appointment so there are no surprises.

Question 2

What's the difference between IOP and PHP?

Answer

Partial Hospitalization meets 5 days a week for 4 hours a day. This includes a weekly medication management session and 2 process review sessions over the 4 weeks of treatment. This program is designed to provide intensive support while you live at home. Intensive Outpatient is offered 3 days a week for 3 hours a day. Included in this program is 2 progress review sessions and the option to engage in weekly individual therapy with one of our licensed professional counselors. This program model allows flexibility for individuals to attend work or school. Both programs are designed to provide collaborative and comprehensive care. Our treatment team will work together to determine which program is right for you and your goals.

Question 3

How long do the programs last?

Answer

Program length is individualized based on your progress and needs. PHP typically lasts a minimum of 4 weeks, with the option for extensions as clinically indicated, before stepping down to IOP. IOP usually runs for 8–10 weeks. Together, participation in PHP followed by IOP generally lasts 12–14 weeks in total. Throughout the program, your progress is regularly assessed and the treatment plan is adjusted as needed to best support your recovery.

Question 4

What happens in a typical day?

Answer

A day in PHP/IOP includes time for group processing, interpersonal learning, collaborative care across departments, and structured skill-building. In addition, participants have the option to engage in individual therapy sessions with their providers throughout the course of treatment. Each group experience is unique and designed to support growth and recovery.

Question 5

Can I work or go to school during treatment?

Answer

IOP is designed to accommodate work and school schedules, offering morning, midday, and evening sessions. PHP requires a temporary break from these commitments due to the intensive daily schedule, but many patients view this as valuable time dedicated to healing.

Question 6

Will my insurance cover IOP/PHP?

Answer

Most insurance plans cover IOP and PHP as medically necessary treatments. Our admissions team will verify your benefits, handle authorization, and explain any out-of-pocket costs. We also offer payment plans to ensure treatment is accessible.

Question 7

Is the program only for certain conditions?

Answer

Our programs treat a wide range of mental health conditions including depression, anxiety, bipolar disorder, PTSD, and co-occurring disorders.

Question 8

Do I need a referral from my primary care doctor?

Answer

Most insurance plans do not require a referral to see a psychiatrist or therapist. However, some HMO plans may require one. Check with your insurance or call us and we can help verify.

Question 9

What insurances do you accept?

Answer

We accept most major insurance plans, for a majority of services, including Medicare. Our billing team will verify your benefits and explain any costs before your appointment. We also offer self-pay options with transparent pricing.

Question 10

How do I schedule an appointment?

Answer

You can schedule online through our website, call us at (469) 340-2777, or fill out our contact form. Our intake team will help match you with the right provider and find a convenient appointment time.

Question 11

What if you don't take my insurance or I'm out of network?

Answer

You have two options: pay our self-pay rates, or we can file the claim as an out-of-network provider on your behalf. With out-of-network filing, higher deductibles and coinsurance typically apply, and your insurance may not cover the service at all.

Question 12

What if I need to cancel or reschedule?

Answer

We understand that life happens. To avoid a cancellation fee, please provide at least 48 hours’ notice for new patient appointments and 24 hours’ notice for follow-up appointments, during regular business hours. Appointments can be managed through our patient portal or by calling our office. Same day cancelation & rescheduling fees are as follows: - New Patients Medication Management (48 hours): $150.00 - Follow Ups Medication Management (24 hours): $100.00 - TMS, Spravato, PHP & IOP (24 hours): $100.00 - Psychological Testing (24 hours): $200.00 - Therapy (24 hours): $150.00

Question 13

Can you see clients out of state?

Answer

Due to state laws and regulations, patients must be in the state of Texas at the time of their virtual appointment.

Question 14

When is my payment due?

Answer

Payment is due at the time of service or before your appointment. We require a valid credit or debit card on file for all patients.

Question 15

Do you accept Medicaid or Texas Medicaid plans?

Answer

We do not currently accept Medicaid. However, we offer competitive self-pay rates and flexible payment plans for patients without commercial insurance coverage.

PHP & IOP Programs

15+

PHP/IOP Providers

5

Active Groups

4–10

Small Group Sizes

5

Days Per Week

More Than Traditional Outpatient Care

Comprehensive Assessment

Intensive Treatment Phase

Transition & Aftercare

Which Program is Right for You?

What You'll Learn

Expert Team, Personal Care

Joint Commission Accredited

Double Board-Certified Supervision

Smaller Group Sizes

Dedicated IOP/PHP Building

Specialized Therapists

Compassionate Approach

Our IOP/PHP Program Team & Facility

Decades Day with Lynnell, Mary, and Sydney

Backoffice

NAMI Walk

Dr. Ali

IOP Graduation Tiles

Revive Front Office

Real Success Stories

Sage

David C.

Maria G.

Hope S.

Joan B.

Natalia P.

Joy G.

Susan M.

Kimberly M.