What if my insurance doesn't cover a service?

Any amount not covered by your insurance is the responsibility of the patient. We'll inform you of your estimated costs before your appointment so there are no surprises.

Do I need a referral from my primary care doctor?

Most insurance plans do not require a referral to see a psychiatrist or therapist. However, some HMO plans may require one. Check with your insurance or call us and we can help verify.

What insurances do you accept?

We accept most major insurance plans, for a majority of services, including Medicare. Our billing team will verify your benefits and explain any costs before your appointment. We also offer self-pay options with transparent pricing.

What if you don't take my insurance or I'm out of network?

You have two options: pay our self-pay rates, or we can file the claim as an out-of-network provider on your behalf. With out-of-network filing, higher deductibles and coinsurance typically apply, and your insurance may not cover the service at all.

When is my payment due?

Payment is due at the time of service or before your appointment. We require a valid credit or debit card on file for all patients.

Do you accept Medicaid or Texas Medicaid plans?

We do not currently accept Medicaid. However, we offer competitive self-pay rates and flexible payment plans for patients without commercial insurance coverage.

Insurance & Billing

We accept most major insurance plans and handle all the complexities. When you schedule, we'll check your benefits and email you exactly what you owe.

We Make Insurance Simple

Schedule your visit and we'll email you what's covered and what you owe—no surprises.

In-Network Provider

We are in-network with most major insurance plans

Cost Notification

When you schedule, we check your benefits and email you your expected costs

Direct Billing

We bill your insurance directly - no paperwork for you

No Surprises

Get an estimate of your costs before your appointment

*Cost estimates are based on information provided by your insurance company and are not a guarantee of coverage. Final costs are determined when claims are processed according to your plan.

We Accept Your Insurance

In-network with major carriers means lower out-of-pocket costs for you

Aetna

BCBS (Blue Cross Blue Shield)

BCBSTX (Blue Cross Blue Shield TX)

Care N' Care Insurance

Cigna / Evernorth

ComPsych EAP

DART (Healthscope Benefits)

Humana

Magellan Healthcare

Medicare

Optum (Behavioral Health)

SWHP (Baylor Scott & White)

TRICARE (Military Health)

TriWest Healthcare Alliance

UBH (United Behavioral Health)

UHC (United Healthcare)

UMR (United Medical Resources)

Insurance acceptance may vary by provider. Please verify coverage when scheduling your appointment.

Don't See Your Insurance?

Complimentary Benefits Check

We may still accept your plan—call 469-340-2777 and we'll verify your coverage at no cost.

Flexible Payment Options

Quality mental healthcare should be accessible. We offer transparent self-pay rates and flexible payment plans.

Self-Pay Rates

Initial Psychiatric Evaluation

$300

Follow Up - Medication Management

$175

Initial Session - Counseling/Therapy

$170

Follow Up Session - Counseling/Therapy

$150

IOP/PHP Treatment

Please call 469-340-2777

Call for pricing

TMS & Spravato Treatments

Please call 469-340-2777

Call for pricing

Psychological Testing

Please call 469-340-2777

Call for pricing

Why Choose Self-Pay?

Stronger Privacy

Your insurance company isn't billed and your treatment records stay between you and your care team — subject to standard HIPAA exceptions.

Immediate Access

No waiting for insurance approvals

Flexible Payment Plans

Monthly payment options available

HSA/FSA Eligible

Use pre-tax healthcare dollars

Clear & Fair Policies

We believe in transparency. Know our policies upfront to avoid any surprises.

Missed Appointment Fee

For no shows, same day cancellations or rescheduling:

Medication Management — New Patient

$150

2 business days notice required

Medication Management — Established Patient

$100

1 business day notice required

TMS, IOP & PHP Appointments

$100

1 business day notice required

Therapy Appointments

$150

1 business day notice required

Psychological Testing

$200

1 business day notice required

Cancellation fees cannot be billed to insurance and must be paid directly.

Good Faith Estimate

If you don't have insurance or you're not using insurance, the federal No Surprises Act gives you the right to a written estimate of expected charges before scheduled care — and the right to dispute a bill that exceeds the estimate by $400 or more.

Payment Methods

Credit/Debit Cards

HSA/FSA Cards

Check

Cash

CareCredit

Insurance & Billing FAQs

Get answers to your insurance and payment questions